Contact Us

We're here to help.

Whether you have a question about your order, need help choosing a fragrance, or simply want to get in touch, our team is always happy to assist.

Customer Support

Email: support@seraphicfragrances.co.uk

We aim to respond to all enquiries within 24 hours (Monday–Friday).

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Business Hours

Monday – Friday: 9:00am – 5:00pm (GMT)

Saturday & Sunday: Closed

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Order Enquiries

To help us assist you as quickly as possible, please include your order number in your email if your enquiry relates to an existing purchase.

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Returns & Refunds

If you need to arrange a return or have an issue with your order, please contact us before sending any items back. Our team will provide full return instructions.

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Stay Connected

Follow Seraphic Fragrances for new releases, exclusive offers and behind-the-scenes content.

Instagram: @seraphicfragrances

TikTok: @seraphicfragrances

Facebook: Seraphic Fragrances

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We're Always Happy to Help

At Seraphic Fragrances, we're committed to providing exceptional customer service alongside exceptional fragrances. If you have any questions, don't hesitate to get in touch—we'd love to hear from you.